How Did We Do? How Did We Do? Full Name * 1) I understand how the features of the mortgage I have purchased meet my goals and objective. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable 2) The adviser discussed affordability with me and I understood the costs involved and how much I could afford to borrow. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable 3) My adviser appeared knowledgeable and was helpful at all times. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable 4) My adviser made me feel at ease and unpressured in making my decision. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable 5) Any questions I had were answered clearly, ensuring I understood at all times. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable 6) The service was provided in a timely manner. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable 7) The staff were polite, courteous and professional. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable 8) I was given details clearly explaining your services and their cost early in our discussion. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable 9) The recommendations made to me were presented in a clear manner and I was advised of the costs as well as the advantages of the mortgage. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable 10) I would be willing to recommend your services to family, friends & colleagues. * Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable Name of someone you would refer to us Phone Number of someone you would refer to us Do you have any other comments or suggestions? If so please provide the details below. If you are human, leave this field blank. Submit